Return

Here you can set information about the return...

Returns are possible only by prior arrangement, since all items are made specifically according to the configuration made in the store. The restocking fee per package is 15.00 € plus VAT.

Therefore please order fitting sizes in advance.

A quantity of max. 3 pieces per article will be considered as a fitting size and can be returned within 14 days for a refund, minus the restocking costs. Sustainability is important to the Alexander Wieland GmbH group of companies and would therefore like to prevent unnecessary outward & return shipping for environmental reasons.

Custom-made products, special orders, articles in special colors, articles that have become unusable due to incorrect handling and/or washing, embroidered or printed goods are generally excluded from return.

Unfree returns are generally not accepted, the shipping costs are borne by the customer.